System Administration

Channel Manager (Channex)

Manage your property data, rates, and OTA connections via Channex

Documentation
Channel Management
Manage your property configuration directly in Channex

What you can do:

  • Create new room types with descriptions and amenities
  • Configure occupancy limits (adults, children)
  • Set room type photos and details
  • Manage room inventory counts
Integration Architecture

Webhook-Consumer Model: Our integration uses Channex as the source of truth for ARI (Availability, Rates, Inventory) data.

  • Changes made in Channex sync automatically to our local cache via webhooks
  • Direct bookings created via our CRS API are pushed to Channex
  • OTA bookings flow: OTA → Channex → Webhook → Our System